1. Cancellation
Customers may cancel or reschedule without penalty by notifying me at least 48 hours before their scheduled appointment.

To cancel or reschedule, please contact Debbie aka The Mindful Meerkat at:
Phone: 07398 066955
Email: debbie@themindfulmeerkat.com
www.instagram.com/themindful_meerkat

2. Late Cancellation.
Cancellations are considered “late” when the customer does not cancel or reschedule at least 48 hours prior to the scheduled appointment or reservation time. Late cancellations will result in the customer being charged 25% of the total fee.

3. Missed Appointments.
If a customer misses their scheduled appointment or reservation without canceling or rescheduling, they will be charged 100% of the price of the scheduled service or event.

4. Booking Fees.
Any booking fees charged to the customer for scheduling a reservation or an appointment:
*will be refunded if the customer cancels or reschedules within the timeframe defined above.
*are non-refundable upon late cancellation or missed appointments.

5. Provider Cancellation.
If, for any reason, The Mindful Meerkat cancels your scheduled appointment, I will notify you as soon as possible and reschedule your appointment, or you will receive a full refund

6. Refunds.
Any refunds will be processed in the same method as the original payment.

7. Fee Waiver.
I reserve the right, at my discretion, to waive any fee or penalty assessed hereunder for any reason we deem sufficient and reasonable.

Policy since 2025.